Terms of Service

 

Website Use

IssaBrown.com is the website portfolio and online gallery/store for the artist Issa (Melissa) Brown. You can contact Issa at issabrownstudio@gmail.com

By using issabrown.com you agree to its conditions and privacy terms.

By using IssaBrown.com and the available contact form, you acknowledge that an email does not guarantee an immediate response since Issa (Melissa) Brown has limited availability.

By using Issabrown.com (“the website”) you give consent to my privacy policy which can be found here.

Copyright & Trademarks

The website user and/or customer acknowledges that IssaBrown.com, Issa Brown Studio and all images are the creative and trademarked property of Issa (Melissa) Brown and Issa Brown Studio. Any reproduction, alteration or resale of a product is strictly prohibited unless explicit permission has been given.

To report a copyright infringement, please email me at issabrownstudio@gmail.com

Issabrown.com is governed by United States of America Law.

Purchasing Policy and Product Availability

IssaBrown.com accepts ,Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Discover (US merchants only), Diner's Club, JCB, and Apple Pay

The purchase/sale of any product from IssaBrown.com and Issa (Melissa) Brown means that you agree to pay for the product in full at the time of purchase.

You, the user/customer acknowledge and accept that products are limited in quantity and that Issa (Melissa) Brown cannot guarantee that a product you wish to purchase will be available if another customer has the item in their shopping cart or purchased it between your visits to the website/store.

Shipping, Handling & Returns

Products will be insured during shipping and the insurance cost is calculated into the cost of the product.

Issa (Melissa) Brown reserve the right to remove products at anytime, except for when an item is already in someone’s cart.

When a website user/customer abandons a product in a cart they acknowledge that the item will be removed and made available for other users/customers to purchase, or removed from the site at the discretion of Issa (Melissa) Brown

Issa (Melissa) Brown provides partial refunds of purchases. This means that you will be refunded the cost of the product, minus shipping and taxes. Requests to refund must be made within three days of receiving the product. Refunds are issued after the product has been returned. Buyers must pay shipping for the return of a product.

The buyer must pay to have the item returned/shipped. Depending on the location of the buyer and the availability of Issa (Melissa) Brown, Issa (Melissa) or a representative of Issa Brown Studio will pick up the work.

Lost or Damaged Items

Products will be ensured during shipping and this cost is calculated into the price you pay at check-out.

Lost products will receive a full refund (item, shipping and tax costs)

Damaged items will have the following options

Photograph the item in its packaging and file an insurance claim with the postal service.